Very comfortable bed and spacious room. Really helpful and friendly waiter in the restaurant in the evening with good food. We also had breakfast, which was great to have that start to the day before travelling. Also, a real bonus to just be able to walk into the terminal to check in for our flight without even having to go outside.
Amanda
أبريل ٢٠٢٤
The room was a basic hotel room - it was fine. Location was a bit further than we expected from Gatwick North but easy enough to get to Fridge in the room was a plus
Dorothy
فبراير ٢٠٢٥
Beautiful hotel. Reception staff are very attentive, explained everything perfectly. The ease of parking at Gatwick terminal 3, then walk straight into the hotel. The room was very spacious and clean. The available products in the bathroom were fantastic. The hotel itself is massive, with the amount of eateries to choose from was impressive, food and beverage service was impeccable. Checking out the following day was easy, no hanging around. We walked straight in to terminal 3 from the hotel, through check-in, security, and in the airport lounge in 25minutes, very impressive. Would definitely stay again if traveling from Manchester
Elaine
يناير ٢٠٢٥
Room was spacious and soundproof; the bed was comfortable. Toiletries were great. Thermostat worked perfectly (which is not a given in many hotels!) Breakfast buffet looked excellent.
Lorenza
يناير ٢٠٢٥
On arrival had a perfect experience I only wish I had the name of the most attentive young lady who undertook this. Following a 2am notification of cancellation of flight your gentleman at Reception assisted me at that time with total ease in arranging a taxi to my new early morning airport of departure. On checkout all so easy and the operative remembered my taxi pick up time which he made and gave perfect reassurance to a lady of older years. Very impressed 😁
Jacqueline
مايو ٢٠٢٤
For me it's the little things that make it for me, on top of the absolutely amazing staff, facilities and the size and cleanliness of the rooms. The patience and kindness of the the staff with my elderly parents and care taken with them both was great especially as my mum has dementia, so I really appreciate how patient they were with her. Also the thoughtfulness of the staff with my youngest children aged 6 and 3, just brilliant. Loved loved loved and DEFINITELY going back every time I travel from Gatwick South 🤗 THANK YOU
Jojo
مارس ٢٠٢٥
Conveniently located around a 10 minute walk to the airport terminal, connected via a walkway bridge. It is a little confusing to reach the hotel from arrivals, but once you’ve mastered that, it’s all good. Lovely large rooms, plenty of space, good facilities and a nice bathroom. Beds are exceptionally comfortable with indulgent pillows. The restaurants and bars on site are convenient and served great food. We completed the online check-in in advance, which allowed us to select our room, this was very useful as we had 2 rooms so allowed us to ensure we were next door to each other. I also like that your phone can act as your room key.
Ben
أكتوبر ٢٠٢٤
Location was convenient because I had to be at the airport early the next morning to catch my flight. The room was comfortable, I had a tea station so was able to make myself a cup of tea, toiletries so I didn’t have to go into luggage to get mine, and wall plugs to charge my devices. I was also able to control the temperature of the room with the adjustable thermostat, which came with instructions. The bed was also comfy. The breakfast at the Garden Restaurant was delicious and so convenient, I am vegetarian and had a variety to select from. Staff were gracious and helpful.
Reshma
سبتمبر ٢٠٢٤
Receptionist with poor English misinformed us about the breakfast times (even when asked twice!). Stressed us out - as we arrived later in the evening. After a late night phone call to Reception, we were informed of the correct timings for breakfast (from 5.30am - not 8.30 am which the Receptionist had repeatedly insisted on. Aaaaarrrgggghhh! Our room was first rate, the cleanliness superb and breakfast excellent. A shame the experience was let down by a Receptionist with poor communication skills.
Philip
سبتمبر ٢٠٢٤
This was an overnight stay of around 8 hours. The room was large and airy, the bed comfortable, the shower worked well and I got a decent night's sleep. The hotel is 5-10 minutes walk from Gatwick Airport South Terminal, and located adjacent to the long term car park.
Martin
ديسمبر ٢٠٢٤